The online store mottovoron.com (hereinafter referred to as the online store) on the one hand and the customer of the goods (hereinafter referred to as the Buyer) on the other hand undertake to comply with the terms of this Agreement.
1. USER REGISTRATION.
1.1. By placing an order on the website of the online store, the Buyer agrees to these terms.
1.2. The personal data of the Buyer is not provided to third parties, but is stored to provide the service of selling the goods presented on our website. The online store reserves the right to use this information for marketing purposes (analysis of data on sales of goods, customer segmentation, analysis of site traffic, mailing to customers).
1.3. By placing an order on the website mottovoron.com, the Buyer agrees to provide true and accurate information about himself and his contact information for delivery.
1.4. The buyer has the right to request, change or delete his personal data. To do this, the Buyer must declare a relevant requirement by sending it to the appropriate contact address indicated on the website, or by calling the phone number indicated on mottovoron.com, if another independent method of requesting is unavailable, changing or deleting personal data is not provided by the technical capabilities of the site.
2. RECEPTION AND PROCESSING OF ORDERS.
2.1. Orders are accepted through the site mottovoron.com
2.2. After placing and paying for the order, the Buyer receives a notification that his order has been accepted and paid for by the automatic order management system and will be dispatched shortly.
2.3. The order is not considered completed if the Buyer has not filled in all the fields required to send the order, and also does not answer the call (located outside the network coverage area) or other type of communication (e-mail, whatsApp, viber, telegram).
3. DELIVERY AND PAYMENT.
3.1 Shipping of products in standard color is within 3 working days from the date of 100% payment.
3.2 Customized items and items in colors other than matte black are dispatched within 15 business days.
3.3 When placing an order, you choose the delivery options that are most suitable in terms of time and cost:
- express (delivered by the international transport company EMS within 7-10 working days with a tracking number);
- standard (delivery is carried out by Air within 15-40 working days with a tracking number);
- economy (delivery is carried out by land / combined transport within 20-60 working days with a tracking number).
3.4 All prices listed on MottoVoron.com are in USD and do not include taxes for imports in the buyer's country.
3.5 Payment is made by bank transfer online on the website or after invoicing by e-mail. Payment is made by PayPal or Visa and Master Card.
3.6 After sending, we will inform you the tracking number and the link for online tracking to the E-mail of your order.
3.7 You can consult the list of countries where parcels are delivered when placing an order.
3.8 Shipping is carried out from Kharkov, Ukraine.
4. EXCHANGE AND RETURNS.
4.1 If you find a problem at home, you need to report it to the contacts indicated on the mottovoron.com website and agree to send the order back. In the event of a manufacturing defect, delivery is paid by the seller. When exchanging or returning goods for another reason, shipping is paid by the buyer. Refunds are made within 14 business days after receiving the product.
4.2 After sending the goods, the Buyer reports the track number to the contacts indicated on the website mottovoron.com
4.3 Remember, the goods are subject to exchange / return if:
- no more than 14 days have passed from the date of purchase of the product;
- the product has a presentation. Packaging is not broken. The product has no traces of installation. All fasteners look like a new product.
In the opposite case, the amount for the restoration of the product to a new type can be calculated.
4.4. Exchange and return is ONLY available on standard products without modifications and standard black matte color.
5. TERMS OF AGREEMENT.
5.1. The online store mottovoron.com reserves the right to change the terms of this Agreement, while the online store mottovoron.com undertakes to notify the Buyer by e-mail about all fundamental changes in the Agreement, and the Buyer does not object to receive messages of this kind from the online store.
5.2. The online store mottovoron.com must provide freely available for the Buyer the terms of this Agreement on its website.
6. ADDITION TO LIABILITY.
The online store mottovoron.com at any time without notice may make changes to the materials and services provided on this site, as well as to the products and prices mentioned therein. The online store mottovoron.com will under no circumstances be liable for any damage (including but not limited to damage from loss of profit, data or business interruption) arising from the use, inability to use or the results of using this site.